COVID-19 POLICY UPDATES BELOW. PLEASE READ.
As some of you may know, Mr. Karlsson and I are both in high risk categories for COVID-19. Both of us are vaccinated, but it looks like this mess is going to hang around for a while, so I'm updating procedures in regards to repair. Here they are:
1. Still no while-you-wait or in-person repairs for the foreseeable future. I'm not really equipped to check for fevers or anything like that, and since I've had people come to my house with the flu before and not tell me until we're halfway through the appointment, I'm just not in the mood to take any risks.
2. I do accept drop-offs. Contact me for a time to drop it off on my front porch. Do not drop off your instrument without first contacting me and arranging a time. I am not responsible for lost or stolen instruments.
3. You can also mail your instrument to me, BUT please allow extra time for inevitable delivery delays. FedEx and UPS is in chaos, and the U.S. Postal Service just announced they're slowing down some types of mail delivery service. This can add anywhere from two days to three weeks or more to delivery time. As always, please send me the tracking number so I can keep an eye out for it.
4. Before dropping off or mailing, please wipe down your instrument with alcohol. Don't use bleach because that doesn't evaporate as fast and can damage your instrument. For instance, the chlorine in bleach causes springs to rust quicker.
5. Please note, upon receiving your instrument, I will let it sit in my designated quarantine spot for 1-2 days. (Don't worry, it's indoors in a controlled climate and safe from feline investigation.) Once the quarantine period has passed, I will open it up and have a look and get an estimate to you. The wait time has been reduce from five days to 1-2 days.
6. Once your instrument is finished, I will wipe it down with alcohol, let that evaporate, put it in the designated spot to quarantine again, then contact you for payment. Once payment is received, we can make arrangements for pickup or return shipping.
I will continue to monitor the situation, and confer with my colleagues on safety protocols. I will do my best to do my part to keep you safe and healthy, and I'd appreciate it if you'd do the same for me. Thank you.
1. Still no while-you-wait or in-person repairs for the foreseeable future. I'm not really equipped to check for fevers or anything like that, and since I've had people come to my house with the flu before and not tell me until we're halfway through the appointment, I'm just not in the mood to take any risks.
2. I do accept drop-offs. Contact me for a time to drop it off on my front porch. Do not drop off your instrument without first contacting me and arranging a time. I am not responsible for lost or stolen instruments.
3. You can also mail your instrument to me, BUT please allow extra time for inevitable delivery delays. FedEx and UPS is in chaos, and the U.S. Postal Service just announced they're slowing down some types of mail delivery service. This can add anywhere from two days to three weeks or more to delivery time. As always, please send me the tracking number so I can keep an eye out for it.
4. Before dropping off or mailing, please wipe down your instrument with alcohol. Don't use bleach because that doesn't evaporate as fast and can damage your instrument. For instance, the chlorine in bleach causes springs to rust quicker.
5. Please note, upon receiving your instrument, I will let it sit in my designated quarantine spot for 1-2 days. (Don't worry, it's indoors in a controlled climate and safe from feline investigation.) Once the quarantine period has passed, I will open it up and have a look and get an estimate to you. The wait time has been reduce from five days to 1-2 days.
6. Once your instrument is finished, I will wipe it down with alcohol, let that evaporate, put it in the designated spot to quarantine again, then contact you for payment. Once payment is received, we can make arrangements for pickup or return shipping.
I will continue to monitor the situation, and confer with my colleagues on safety protocols. I will do my best to do my part to keep you safe and healthy, and I'd appreciate it if you'd do the same for me. Thank you.
YOUR DFW AREA CLARINET AND
DOUBLE REED REPAIR SPECIALIST
DOUBLE REED REPAIR SPECIALIST
Goal: to give you back your voice and help you on your musical journey
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H. Karlsson Woodwinds is a high-end woodwind repair shop specializing in clarinet repair. In addition to the usual maintenance services found at most music stores, H. Karlsson Woodwinds also offers acoustical corrections, in-depth product consultation and education, and more advanced repair solutions to help bring your instrument of choice into top playing condition. Repairs and consultations are on a by-appointment-only basis. Consignment evaluation appointments available by request. Oboe, English horn, and bassoon repairs also available. No Sunday appointments. Saturdays can also be pretty iffy. Beware of the cat.
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Services for All Your Clarinet and Double Reed Needs
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ACOUSTICAL ADJUSTMENTS
CRACK PINNING |
OVERHAULS
MAINTENANCE |
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MEET THE STAFF
Resident DivaH. Karlsson Woodwinds is host to a loveable yet untouchable furball named Tosca Q Puss. The cuteness is a TRAP. She is an absolute nut and bites without warning. She has gotten more unpredictable as she's gotten older, and is now fourteen years old. Just leave her alone, and you'll escape with all your body parts intact. She WILL judge you if you are having a bad reed day.
RIP Kaycee Katt: 12/6/03 - 12/23/20 |
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Please note: availability is limited. Requests responded to within 1-3 business days.
CARROLLTON, TEXAS
75010
*address will be provided once appointment is booked
**It's a long story
75010
*address will be provided once appointment is booked
**It's a long story
